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Tag : guest engagement

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Hospitality Technology Sales & Media Specialist Leigh Sansone Joins ALICE to Continue Company Expansion into the Midwest

November 14, 2017

ALICE, the hospitality industry’s leading operations technology, welcomes travel technology sales leader and digital marketing professional Leigh Sansone...

Three Tips to Maximize RevPAR and Increase Guest Love Scores this Fall

November 14, 2017

By Adam Glickman What started as a Pumpkin Spice Latte favorite at Starbucks, pumpkin spice has morphed into nearly every aspect of consumer goods. The...

Routier Launches Innovative Guest and Staff Engagement Platform in the U.S.

November 9, 2017

Israeli Innovator helps hotels empower staff and guests with seamless communication solutions for exceptional during-stay experiences New York and Tel Aviv,...

Do You Train Your Team To Be Locally Authentic?

November 8, 2017

By Larry Mogelonsky, MBA, P. Eng. (www.hotelmogel.com) By now, the phrase ‘local authentic experience’ has been tattooed on every hotelier’s...

ADB Cites Three Features of In-Room Entertainment Every Hotel Should Budget for in 2018

October 31, 2017

Enable guests to use their smartphones, tablets, laptops and other portable devices to project their OTT (over the top) content to the in-room TV  ...

Scent of a Lobby

October 26, 2017

By Benoit Gateau-Cumin Have you noticed, in recent years, that little “je ne sais quoi” that feels so familiar when you step into the lobby...

5 Things the Hotel Industry Can Learn from Cruise Lines

October 12, 2017

By Kacey Bradley As an industry, finding useful lessons from other industries that seem completely different may feel impossible. But sometimes that...

Hotelier’s Action Plan to Maximize Revenues from the Google Ecosystem

September 7, 2017

By Max Starkov and Carmine Fischetti Background: Over the past several years, hotel advertising on Google has become increasingly complex, due to changes...

Join Us for a Webinar: “How to Increase Customer Loyalty by Fully Integrating Guest Acquisition & Engagement”

August 21, 2017

According to Phocuswright, 79 percent of bookings on hotel websites were made by travelers that belonged to a hotel loyalty program or guest recognition...

Bottom Line Impact – Is Your Digital Marketing ROI Truly Impacting Your Hotel’s NOI?

August 10, 2017

As digital marketers, we always focus on return on investment (ROI) and return on advertising spend (ROAS). It’s a core indicator across any vertical and...

AI Now Available to Thousands More Hotels Via Cloud5 and Go Moment Partnership

June 26, 2017

Providing one source to eliminate poor guest reviews and increase hotel revenue – See it at HITEC booth 1029 TORONTO (HITEC 2017), June 26,...

How Safe Are Your Guests? - Room Safes - An Expected Amenity

June 21, 2017

Shine a light on your guests’ security! Guestroom safes demand up more than 42% over past 2 years. Guests are demanding a safe and secure environment in...

Cloud5 Streamlines Guest Engagement with Volara Partnership

June 21, 2017

A single source for Guest Engagement and the Network that powers it, increasing guest satisfaction and growing hotel revenue – See it at HITEC booth...

SmartFridge - A New Supercool Product by Minibar Systems

June 20, 2017

The intelligent fridge that cools only when your guests need it! SmartFridge, an innovative new product from Minibar Systems, redefines hotel in-room...

The Top 5 Questions Hotel Companies and Tech Suppliers Need to Ask When Looking for a Development and Consulting Partner

June 20, 2017

By Andrew Sanders, VP, Travel & Hospitality - North America for DataArt Long gone are the days when a company would “off-shore” its...

Minibar Systems and Acentic Deliver Unique Bundled Solutions of In-Room Entertainment and Retail Revenue Capture

June 19, 2017

We drive in-room incremental revenue through Entertainment, Refreshment, and Communication. By combining the best in Smart TV technology, market-leading media...

Hotel Staff Technology Introduced at a Hollywood Icon

March 27, 2017

Implementation of new system shows The Hollywood Roosevelt’s commitment to excellence, focusing on guest satisfaction and staff efficiency at Historic...

Just Released: The Guest Experience in Today’s Digital Hotel

February 24, 2017

New York – 24 February 2017: Local Measure, the leading location-based social intelligence platform has released a hotel industry guide to the...

Mr. Ring Wants A Table For Two At Restaurant Romance: How ALICE Concierge Helps It Happen

February 22, 2017

SIXTY’s Head Concierge explains how ALICE Concierge has his back when it comes to guest requests. By Noah Lemaich, Head Concierge, SIXTY Hotels. One...

Curaçao’s Floris Suite Hotel - Spa & Beach Club is Improving its TripAdvisor Reviews with ALICE

February 20, 2017

Hotel staff and guests alike appreciate the convenience of ALICE’s mobile applications   New York, NY -- Curaçao’s Floris Suite...

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