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ALICE, info.aliceapp.com, has created the first complete communication, cost savings and revenue generation operations platform for hotels, which enhances the guest experience and connects all points within the hotel to simplify guest service - and make it more cost-effective. 

ALICE SUITE, which brings together the ALICE Staff, ALICE Concierge and ALICE Guest products into a single platform, allows hotels to connect guests, staff and hotel operations teams quickly and easily, via an easy to use and integrate suite of Mobile, Web and SMS tools. ALICE is available as a stand-alone solution, and is also fully integratable with PMS, POS, and all other third party management systems.

 

ALICE was founded in 2014, and received a $9.5million Series A investment led by Expedia, in 2015. It is gaining rapid traction in its mission to help hotel operators and owners leverage innovative technology to create happier guests, and more efficient and effective operations teams. Its products are in place at dozens of branded and boutique hotels across the country, including The Setai, One&Only Ocean Club, the Amsterdam Hospitality Group, and Viceroy Hotels and Resorts. ALICE’s innovative product, service and sales teams work out of its headquarters office in mid-town Manhattan.

About ALICE

ALICE is a hotel operations system for all workflow and communication. ALICE enables hotels by providing a single platform to connect concierge, front desk, maintenance and housekeeping, while also giving guests an entirely new way to engage with their hotel through a mobile application and SMS.

Contact:

info@alice-app.com

ALICE Named a “2018 Best Place to Work in Hotel Tech”

February 13, 2018

ALICE Voted Best Concierge Software in the 2018 HotelTechAwards

February 11, 2018

Grupo Posadas Partners with ALICE to Standardize Operations Across Their Portfolio of 147 Properties

February 5, 2018

How Hotels Can Increase Revenue Without Putting More Heads in Beds

February 4, 2018

Concierge Connoisseur Karen Clancy Joins ALICE in Building a World-Class Concierge Technology Sales Team

January 24, 2018

5 Ways Platforms Can Transform Your Hotel Operations

January 17, 2018

How a Small Guest Services Team Delivers Five-Star Service

January 10, 2018

Implementations Director Rafael Lozada Joins ALICE to Help Lead Next Stage of Company Growth

December 20, 2017

How A Single Hotel Technology Provides This Luxury Wine Country Resort With a “Window Into Every Spectrum of the Guest Experience”

December 12, 2017

Why Boston’s Best Hotel Decided to Give Its Staff an Upgrade

December 7, 2017

Amsterdam Manor Beach Resort Improves Staff Communication by Over 60%

November 28, 2017

What a Popular Weather Chatbot Can Teach the Hospitality Industry About Guest Messaging

November 27, 2017

Hotel Operations Platform ALICE Wins the TECHPitch For Most Innovative Hotel Technology at HX 2017

November 21, 2017

Hospitality Technology Sales & Media Specialist Leigh Sansone Joins ALICE to Continue Company Expansion into the Midwest

November 14, 2017

Two of Mexico’s Premier Luxury Hotel Groups Trade Their Radios and Spreadsheets for a Technology Platform

October 31, 2017